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The purpose of this procedure is to detail the requirements for member entry, guidance and support.


The scope of the procedure includes the following activities:

a) Member entry

b) Member guidance and support


The responsibility for implementing the requirements of this procedure rests with the Executive Committee, Marketing, Facilitation and Assessment Persons, and the Skills and Ratification Committee.


Member Entry

Member information collated from the member database is used statistical purposes as well as identification of needs of the industry.  Member support must be flexible and member centered. The needs of the employers and members are taken into account in the development of workshop material and courses/workshops for the work at height industry.


The IWH PB will promote and motivate its recognized training providers to where at all possible, consider members with special needs. The needs of members with special needs e.g. disability, are taken into account in the development of entry requirements and the development of learning programmes.

Special Needs Policy

The NQF (National Qualifications Framework) allows for all individual needs of members in the learning and skills development system. IWH Professional Body will provide access to learning, skills development and assessment by making allowance for special needs such as, but not limited to, illiteracy, time available, shift arrangements and language.

Open Access Policy

IWH Professional Body is committed to providing open and unlimited access to advice for all member and its employees.  This commitment applies to all, regardless of age, gender, racial origin, nationality, creed, sexual orientation, marital status, employment status or any disability.

Whenever simulations are contemplated, IWH Professional Body shall ensure that the assessment meets the full requirements of the national unit standards and the evidence requirement. The assessor must be confident that competence can be transferred to a range of working environments.

IWH Professional Body shall, therefore, ensure that arrangements are in place to identify sources of evidence, that the members understand the reasons for simulation, and that the awarding body procedures, practices and guidance on simulation are applied by the assessors and internal moderators

Equal Opportunities Policy

IWH Professional Body is committed to promoting equal opportunity and fair treatment in employment through the elimination of unfair discrimination. IWH Professional Body aims to promote practices and procedures that ensure equality of opportunity and aims to eliminate any which unfairly discriminate directly or indirectly.

Confidentiality Policy

IWH Professional Body believes that it is the inherent right of every member to strictly maintain the confidentiality of his or her personal affairs and the affairs of their fellow members.

Assessors and any other person involved with the assessment of any member shall not divulge any matter of information acquired and related to the member to any unauthorised person, company or institution and shall not use such knowledge or information outside the course and scope of his or her responsibilities.

To achieve the highest ethical standards of the assessment process IWH Professional Body has an implied commitment and responsibility at all levels to ensure that the requirements of the Assessment process are complied with throughout the organisation.

Conduct of Assessments Policy

IWH Professional Body is committed to promoting the fair and reliable assessment of members because it is the inherent right of the member to gain a fair pass upon examination

Policy on the Evaluation of Evidence

The evaluation of evidence is a process during which the Rules Committee judges the evidence against the predefined criteria to determine whether members are competent in the designation applied for

The Rules Committee which does not include training providers shall conduct the evaluation of evidence. Evidence will be evaluated in terms of the predetermined criteria for each designation

Member Guidance and Support

Member counselling is a form of learning support. It is available to all members.


The following documentation and records are required for the implementation of this procedure:

a) Entry requirements to a course and enrollment forms

b) Evaluation forms

c) Correspondence with members related to the application

d) Assessment documentation / Minutes of Rules Committee